Shaw Cable Unlimited Internet Access & AUP = False Advertising sign now

Anyone have recently been told you have "DOWNLOADED" too much? Surpassed your monthly quotas??? Did you sign up on Shaw's Highspeed/Litespeed internet's Unlimited Internet Access and found out that it was VERY restrictive???

They disconnect your internet access once you have exceeded some quota??? 6GB per month??? Where did they state that on their website or in their advertisement & brochures??? This is illegal! False misleading advertisements and trying to get you to consider paying for a "business" package to allow more quota to your download??? Can I say "bait and switch"??? That my friend is ILLEGAL in this country as far as I am aware of!

Had enough of them? Here's a sample email that I have sent them, feel free to make adjustments or just copy and print a copy to mail them!

The power of ONE can be heard!



To Whom It May Concern:

I am writing this letter in regards to your misleading advertisement on the Internet as well as in media (TV/newspapers). I and many other folks have signed up in good faith on the Internet based on your advertisement on your website www.shaw.ca

Your website advertised unlimited internet access but as of today, I was inconveniently told that I have surpassed my monthly quota and was abruptly disconnected from the internet. That to me and probably every other person in the world is NOT unlimited access. It is rather restrictive access. My close friend who has been using Telus Unlimited Internet Access package for over a year has not been treated this way and I am certain that he uses his internet more than I do. This is a fine example of unfair sales practice that your company is using!

You marketing tactic is ILLEGAL! When we signed up for the service we had a certain level of use and expectations based on your advertisements and now you want to take away... because we are using it. I was even suggested to switching to a more expensive business package when I called in to complain. By switching us onto these knew schemes you have in essence done a bait and switch.

I have also done a search on your website and NOWHERE do I find such a thing as AUP !! It returns "Your search has turned up no matches". http://www.shaw.ca/aboutus/termsofuse.html does not state any such limitations either! After reading ALL the information on your site I signed up and purchased the service based on those information!

I have enclosed every document that I can find on your website regarding your advertisement to mislead people into signing up as well as available policies. I find that nowhere on your website does it legibly display such limitations. I have enclosed printed pages from ALL of your webpages concerning your internet offerings.

If this situation is not resolved to my satisfaction, I will pursue my legal course of action as well as advertising in the national papers that will attract sufficient numbers of people who are affected to pursue other avenues of recourse. Just remember that a happy customer can bring in a few more customers, an unhappy disgruntled customer can cause many times that more in loss of customers.

Yours truly,

Disgruntled customer!

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Goal
100 / 1000

Latest Signatures

  • 15 December 2015100. Bmack Gamble
    Cool
  • 09 December 201599. Dylan B
    I was also dupped into this scheme of theirs.
  • 09 December 201598. Kenneth L
    I am fed up!
  • 03 December 201597. Jimmy Fuentes
    i really hope shaw can see those messages and do something
  • 24 November 201596. James G
    I support this petition
  • 19 November 201595. Jeremy S
    I support this petition
  • 05 November 201594. Tom P
    I support this petition
  • 26 October 201593. Amy W
    I agree
  • 11 October 201592. Charcoal B
    You will lose all your customers if you follow through with this....
  • 22 September 201591. Kevin D
    used to have shaw, switched too dsl, but shaw should not be putting restrictions on bandwidth
  • 07 September 201590. Philip H
    I wish I hadn't thrown away my 14.4k modem :@
  • 05 September 201589. Brittany B
    I support this petition
  • 22 August 201588. Geoff L
    I support this petition
  • 19 August 201587. Cliff Fowler
    Shaw disconnected me for going over their monthy bandwidth too, but when I looked through the terms of services, I found NOTHING that says that there is a monthly bandwidth limit. I also believed that there was unlimited access, meaning there should not b
  • 13 August 201586. Reaz A
    I support this petition
  • 03 August 201585. Danisz Klein
    good
  • 28 July 201584. Bep J
    I support this petition
  • 10 July 201583. David H
    I support this petition
  • 20 June 201582. Christian D
    I support this petition
  • 14 June 201581. Conway Valencia
    I've conmplained about this to on the phone with them.
  • 13 June 201580. John T
    I agree with this petition.
  • 07 June 201579. Adrian Osborn
    I support this petition
  • 29 May 201578. Joan B
    I will use an alternative Internet provider if this is not resolved
  • 27 April 201577. Nelson L
    Switched to Telus..no more Shaw BS.
  • 21 April 201576. Andrei O
    I support this petition
  • 14 April 201575. Kevin W
    I support this petition
  • 08 April 201574. Joshua Davidg
    I hate it when people lie......

browse all the signatures

Information

Beryl AguirreBy:
Entertainment and MediaIn:
Petition target:
Shaw Cable Shaw.Ca Shaw Internet

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