Thai Airways Refund Policy sign now

I would like to make the world aware of a recent situation that occurred between me and Thai Airways. I had booked a flight from Sydney, Australia to Johannesburg, South Africa, with my final destination being Zimbabwe.

Due to political violence in Zimbabwe I had to cancel my trip and requested a refund of my $1900 ticket:
- Thai Airways denied request for refund.

Further to this request - had a family member who required urgent spinal surgery in Zimbabwe (surgery or be paralyzed for life) and needed financial assistance from me as the surgery had to be paid in US dollars. I then forwarded the MRI results and Doctors quotation to Thai Airways as proof that my refund would go to a worthy cause.
- Thai Airways denied request for refund.

Although, the terms and conditions was non-refundable and non-transferable it was my understanding that this would only come into effect if it was just an optional choice. However, a political situation and surgery was not contemplated. Please be aware when booking with Thai Airways, this airline that is not customer focused and DEFINITELY has no compassion for their clients.

As you can see the amount I am requesting for refund would be only a minimal amount for such a big organisation, whilst, I am a full time student and only work part time.

Thank you for taking the time to sign my petition, once I have received 500+ signatures I will be forwarding it on to Thai Airways for them to reconsider my request and their Customer Relations.

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Goal
50 / 100

Latest Signatures

  • 09 March 201550. Jacqui G
    I support this petition
  • 13 February 201549. Winky L
    I support this petition
  • 28 December 201448. Mitchell A
    I support this petition
  • 12 June 201447. Helen M
    I support this petition
  • 06 March 201446. Reem A
    unbelievable that an airline can be so unfair
  • 26 April 201345. Jamie M
    i think that because of the uncontrolled circumstances in zimbabwe, they should refund her accordingly.
  • 05 December 201244. Grant T
    I agree Thai Play!
  • 22 January 201243. Pamela Nelson
    I support this petition
  • 10 January 201242. Lewis Espinoza
    I support this petition
  • 24 November 201141. Kaite S
    I support this petition
  • 16 September 201140. Shellie T
    I support this petition
  • 13 August 201139. D W
    I support this petition
  • 13 August 201138. Daniel M
    Its a good enough reason give to give her money BACK!!!
  • 01 July 201137. Germaine L
    I support this petition
  • 18 June 201136. Rebecca B
    I support this petition
  • 12 January 201135. Dajana J
    I support this petition
  • 25 October 201034. Lauren R
    Get her money back! Rip off's!
  • 06 October 201033. Karla Holden
    hope it all works out girl, totally unfair
  • 25 September 201032. Aasha T
    I support this petition
  • 09 October 200931. Linda R
    I think a refund is definitely warranted in this case
  • 28 June 200930. Kate Moss
    This is not right....something should be done.
  • 19 May 200929. Gary B
    GO D'MAN'S SISTER!! WOOT!!
  • 20 February 200928. Delainey Hudson
    I support this petition
  • 24 January 200927. Amanda B
    I support this petition
  • 29 August 200826. Sharnee L
    Deserves her money back
  • 07 July 200825. Melissa B
    I support this petition
  • 30 June 200824. Natalie M
    So glad I chose Singapore Airlines over Thai Airways!

browse all the signatures

Information

Avis McgeeBy:
Business and CompaniesIn:
Petition target:
Thai Airways

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